How To Import from File Through @main app

The intend of this article is to showcase the workflow for ops-support team on how to Import file from through @main for FedEx shipments.

Directions:

1. Check emails for claim
2. Copy tracking number and check it in the @main app
   

   1. If it’s available in @main app, file claim from there

3. If it’s not available in the @main app, then check details on carrier site through click on track shipment
   

   1. Compare details which is provided in email and carrier site

4. Copy all details from carrier and paste it on [Sublime text]
   

   1. Update required fields
      

      1. Sender and recipient’s address, Zip code, Company name, state, city, and country.

5. Save the file and import in the @main app.
6. Add damage alert once the tracking is available in the @main app.
7. Now file claim from @main app.

Click on this link for Direction: http://proofsupport.com/h13at

Tagged: #claims, #lds, #ops-support, #org, how to impot file through @main app