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Direct customers

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  • Troubleshooting email confirmation

    A new customer asks, “Why am I not getting the confirmation email in the signup process?” The email sending service...
  • How multiple shipping accounts are handled

    Multiple shipping account numbers can be added to a single carrier user account. This topic covers the basics on how...
  • Carrier Agreement Optimization Savings Report

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  • GL-Coding Cost Code Report

    The GL-Coding Cost Code Report can be found within the reporting dashboard. The intent of this article is to explain...
  • No Proof of Delivery Shipments Report

    No proof of delivery shipments report can be found within the reporting dashboard for customer. The intent of this article...
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