UPS Shipping Charge Correction Audit Fee
If you’ve ever guessed or miscalculated the weight or measurement of a package before sending it out, you are not alone.
Direct customers
How to verify refunds and credits
Billing adjustments related to service failure and overcharges are applied to shipping invoices as credits. This guide showcases how find these refund credits using the tools built into your Share a Refund account.
Removing double quotes in reference fields
Overview
Double quotes are used as separators between comma delimiters in a CSV file. If you use double quotes in one of the UPS, DHL or FedEx shipment reference fields, the CSV format of invoices posted to your account will not format correctly.
Login directions for Shopify Customers
The features built into Share a Refund are available to Shopify customers via the App Store. The intent of this article is to cover basic common questions and issues that Shopify Store Owners might encounter.
How to review the CAO Savings Report
The CAO Savings Report provides full transparency on the savings secured by Share a Refund as a result of the Carrier Agreement Optimization Service.