FedEx.com insurance policy settings
The settings listed below are intended to provide guidance to Share a Refund customers in configuring lost and damage claims for FedEx within the Share a Refund customer dashboard.
Lost and damage service
How to check lost or damaged claim status on a UPS shipment
Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only summary status information.
UPS Capital insurance policy settings
The settings listed below are intended to provide guidance to Share a Refund customers in configuring lost and damage claims for UPS Capital automatically, within the Share a Refund customer dashboard.
How long do I have to report a lost or damaged package with FedEx?
If you have a damaged or missing contents complaint with FedEx, you must file your claim no later than 60 calendar days from the shipment date for packages within the U.S.
DHL Express insurance settings
The settings listed below are intended to provide guidance to Share a Refund customers in configuring lost and damage claims for DHL express automatically, within the Share a Refund customer dashboard.