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Lost and damage service

Lost and damage service

  • How do I report a FedEx package as damaged?

    This article details the manual five-step process to follow when damage occurs on a FedEx package. Outlined below are the...
  • How long do I have to report a lost or damaged shipment with UPS?

    While Share a Refund files lost and damaged claims automatically once AutoFile is enabled in a customer’s account, UPS has...
  • How do I file a claim for a damaged DHL package?

    This article details the process to file a claim with DHL Express after a package has been damaged in transit....
  • How long does the lost and damaged filing service take?

    Share a Refund helps shippers recover funds related to lost and damaged shipments by automating the entire process. The costs...
  • How declared value is handled for claims

    UPS and FedEx automatically protect shipments against loss or damage up to a value of $100 without a declaration of...
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