LDS Refunded Shipments Details Report

LDS Refunded Shipments Details Report can be found within the reporting dashboard. The intent of this article is to explain the function of the report.


The purpose of the LDS Refunded Shipments Details Report is to provide more information on all packages marked as lost or damaged eligible for refunds.

How to generate report

Refer to guide: How to generate customer reports  .

This report can be exported by tapping the Export Data icon found within the Reports section on the left sidebar.

Fields included within

  • Tracking Number
  • Carrier Invoice
  • Carrier Account
  • Carrier Invoice Amount
  • Carrier Invoice Date
  • Currency
  • Claim Status
  • Claim Number
  • Claim Refunded
  • Claim Amount
  • Claim Payment Method
  • Claim Payment Ref
  • Invoice #
  • Carrier Invoice where credit applied
  • Service fees invoice #

Report usage

The LDS Refunded Shipments Details Report provides information related to each tracking number that has been filed under the Lost and Damage service. This report differs from the Lost and Damage Shipments Detail Report by providing carrier invoice details within.

Schedule reports

The LDS Refunded Shipments Details Report can be scheduled within the Scheduled reports section of the Reporting Dashboard.

Additional resources

All reports and analytics  

Updated on June 21, 2021

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