Package information was not uploaded in time
Exception codes provided by carriers in response to the dispute request provide guidance on why the shipment is not eligible for a late delivery.
Getting started
Position of GL Coding rules
The position of GL Coding rules is important to an efficient and effective workflow. The intent of this article is to explain why the order of GL Coding rules matter.
Can Share a Refund work for businesses with a waiver on late delivery?
Some companies have a general service refund (GSR) waiver in place with their carrier. Share a Refund is still able to audit your shipments even if there’s a service refund waiver.
Add additional users to your account
In some circumstances, you might want to add an additional colleague on your account. This article outlines how to easily add an additional user to your account.
Disable or delete an additional user on your account
In some circumstances, you might want to delete or disable an internal stakeholder on your account. This article outlines how to easily delete or disable an employee’s access to your account.