Workflow of a good parcel audit
The intent of this article and video is to detail the process and workflow of a good parcel audit. Introduction...
Getting started
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How to update an invalid email address
Share a Refund sends emails within milliseconds from its system. If you have not received a confirmation email, chances are... -
Can Share a Refund work for businesses with a waiver on late delivery?
Some companies have a general service refund (GSR) waiver in place with their carrier. Share a Refund is still able... -
Disable or delete an additional user on your account
In some circumstances, you might want to delete or disable an internal stakeholder on your account. This article outlines how to... -
How to verify the credits from FedEx and UPS on your Share a Refund bill
One customer recently asked, “Is there a way I can tell if we really did get the credits from FedEx®...