How to enable online billing The directions below detail the process for enrolling in the Online Billing Center for your UPS®, FedEx® and DHL® accounts...
Which shipments are eligible for a refund? The attributes of each shipment, your shipping account and terms of service set related to each carrier are used to...
Resolve invalid UPS® credentials Are you having trouble entering valid UPS® credentials in the system? You can change or recover your credentials through the...
How far back does an audit go? The auditing service built into Share A Refund collects historical invoices as far back as the window of time available...
Resolve invalid FedEx® credentials Are you having trouble entering valid FedEx® credentials? You can change or verify your credentials through FedEx® Billing Online. FedEx...