How to apply a free trial to a customer account
Free trials can be invoked by a customer through a free trial sign up link, or your reseller user account....
Onboarding customers
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How to discount a customer invoice
Applying a discount to an open customer invoice is done through the payment method. The guide below details the process... -
How to handle invalid users and spam accounts
A merchant recently asked, “why am I getting sign ups from fake customers and how do I stop it?” Directions... -
How to view logs for a given user
If you’re having trouble supporting a given customer or staff member, the logs can help to diagnose what occurred and... -
How to enable online billing on customer carrier accounts
As a merchant, your customers may ask you to enable online billing on their behalf. The directions below detail the process...