How to use the protected information feature Security is a top priority at Share A Refund. There are many methods used to protect the security of the...
How to handle invalid users and spam accounts A merchant recently asked, “why am I getting sign ups from fake customers and how do I stop it?” Directions...
How to view logs for a given user If you’re having trouble supporting a given customer or staff member, the logs can help to diagnose what occurred and...
How to enable online billing on customer carrier accounts As a merchant, your customers may ask you to enable online billing on their behalf. The directions below detail the process...
User status within your merchant account The intent of this article is to detail each status type within the list user pages within your merchant account....