How to enable online billing on customer carrier accounts
As a merchant, your customers may ask you to enable online billing on their behalf. The directions below detail the process...
Onboarding customers
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User status within your merchant account
The intent of this article is to detail each status type within the list user pages within your merchant account.... -
Troubleshooting email confirmation for new account
The email sending service built into Share a Refund is highly dependable. Emails are sent within milliseconds from the system... -
Disable or delete user on a customer account
A customer may need help disabling or deleting a user on their account. This article outlines how to easily delete... -
Add additional users to a customer account
Your customers may ask to add additional users to their accounts. This support article outlines the steps to add users...