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  • Troubleshooting email confirmation

    A new customer asks, “Why am I not getting the confirmation email in the signup process?” The email sending service...
  • Carrier invoice integration types

    integration.sar.run Share A Refund offers customers a few different options for integration. This optionality makes for a streamlined implementation, especially...
  • How to enable online billing

    The directions below detail the process for enrolling in the Online Billing Center for your UPS®, FedEx® and DHL® accounts...
  • Workflow of a good parcel audit

    The intent of this article and video is to detail the process and workflow of a good parcel audit. Introduction...
  • Can Share A Refund work for businesses with a waiver on late delivery?

    Some companies have a general service refund (GSR) waiver in place with their carrier. Share A Refund is still able...
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