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Direct customers

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  • Which shipments are eligible for a refund?

    The attributes of each shipment, your shipping account and terms of service set related to each carrier are used to...
  • No Proof of Delivery Shipments Report

    No proof of delivery shipments report can be found within the reporting dashboard for customer. The intent of this article...
  • What is Global ID?

    The purpose of this article is to provide guidance to on Global ID and how to use Global ID to...
  • Service Fees Detail With Line Item Report

    The Service Fees Detail With Line Item Report can be found within the Reporting Dashboard. The intent of this article...
  • Check the status of a Share A Refund Service

    The purpose of this article is to showcase the workflow to check the current or past status of a Share...
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