How far back does an audit go?
The auditing service built into Share A Refund collects historical invoices as far back as the window of time available...
Direct customers
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Resolve invalid UPS® credentials
Are you having trouble entering valid UPS® credentials in the system? You can change or recover your credentials through the... -
Which shipments are eligible for a refund?
The attributes of each shipment, your shipping account and terms of service set related to each carrier are used to... -
No Proof of Delivery Shipments Report
No proof of delivery shipments report can be found within the reporting dashboard for customer. The intent of this article... -
What is Global ID?
The purpose of this article is to provide guidance to on Global ID and how to use Global ID to...