Prospectus email notifications
The purpose of this article is to explain the merchant email notification process when a customer submits their information for...
Notifications and settings
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How to fix the email address associated with another user
A customer’s account can be disabled in the system to stop all future audits and activity. Recently a merchant wanted... -
Unverified email sender
The intent of this article is to showcase an exception for merchants. This exception is related to cname records on... -
Package information was not uploaded in time
Exception codes provided by carriers in response to the dispute request provide guidance on why the shipment is not eligible... -
Report null shipping accounts
The intent of this article is to provide reference to the Report null shipping accounts value within the Notifications section...