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Lost and damage service

Lost and damage service

  • How to check lost or damaged claim status on a FedEx shipment

    Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only...
  • FedEx Claims Request Access Guide

    The intent of this article is to provide guidance on what to do in the case of the error message...
  • How declared value is handled for claims

    UPS and FedEx automatically protect shipments against loss or damage up to a value of $100 without a declaration of...
  • How do I file a claim for a damaged DHL package?

    This article details the process to file a claim with DHL Express after a package has been damaged in transit....
  • How do I report a FedEx package as damaged?

    This article details the manual five-step process to follow when damage occurs on a FedEx package. Outlined below are the...
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