How to see shipping accounts with waivers The intent of this guide is to show which shipping accounts have a waiver. This article is made for Merchant...
Package information was not uploaded in time Exception codes provided by carriers in response to the dispute request provide guidance on why the shipment is not eligible...
How to disable auditing on a customer account There are business cases where auditing should be disabled. The intent of this guide is to cover such cases and...
Create a new customer account As you a merchant, you will need to create new customer or user accounts within the dashboard. This article will...
How to enable auditing on a customer’s shipping account The intent of this guide is to help Merchant Admin and Merchant Manager users update settings for a given customer...