How to enable auditing on a customer’s shipping account
The intent of this guide is to help Reseller Admin and Reseller Manager users update settings for a given customer to enable auditing after being previously disabled.
Shipping accounts
Create a CAO View
The intent of this view is to guide Reseller Admin, Reseller Manager and Reseller Sales Agent on building a CAO View.
Package information was not uploaded in time
Exception codes provided by carriers in response to the dispute request provide guidance on why the shipment is not eligible for a late delivery.
How to disable auditing on a customer account
There are business cases where auditing should be disabled. The intent of this guide is to cover such cases and detail directions on how to disable auditing from inside the reseller admin user account.
Create a new customer account
As you a reseller, you will need to create new customer or user accounts within the dashboard. This article will outline how to create those customers accounts within the app and edit shipping accounts.