The intent of this article is to guide you through the process to request invoice adjustments in the instance that a refund is incorrectly split with Share A Refund. Steps to make invoice adjustments It’s important to note that some shipments may not be found in the system immediately. This…
Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only summary status information. Only the shipper can receive claim numbers from FedEx. Using the claim number will allow you to see detailed status information, including payment details. Share A Refund…
Think of an automobile manufacturing facility. The complexity is outrageous. Dozens of departments, contractors, third-party warehouses. A concert of motion. Automobile manufacturing is beautiful. An expression of the contemporary: Technology. Precession. Efficiency. It’s all built into the car that rolls off of the assembly line. Art in its modern form….
prospectus.app Check the output of prospectus for a list of all shipments. Then check those shipments on the carrier website. It’s not possible to tell if some have a weather delay from the information given. Inputs, Functions, Outputs. In some cases, the only way to check if a shipment is…
The intent of this article is to provide guidance on what to do in the case of the error message shown in the screenshot below. Location This error is part of the Enroll FedEx Account in claims within FedEx.com. Solution The account administrator can assist with this task. Proceed with submitting the…
The intent of this article is to define the different FedEx pay types. FedEx package types are managed as pay types in the agreement system. Definition Package types in pricing agreements Displayed below are FedEx earned discounts on multiweight shipments by package type. Package type abbreviations included within the earned…
The intent of this article is to guide Sales Managers through making edits on customer contracts for Level 1, Level 2 and Reseller Sales. Overview Read proposed changes Write proposed changes Showcase your art Take time to document the changes that were made in the contract within the related trello…
The intent of this article is to guide Merchant and Merchant managers. Separate Users are required for each currency type. This is a system limitation related to billing practices. Why are multiple Users required? Refund credits are given in a local currency and invoices are billed in that same currency,…
The intent of this view is to guide Merchant Admin, Merchant Manager and Merchant Sales Agent on building a CAO View. What is a CAO View. This is the dashboard that showcases all shipping charges, discounts or otherwise that are billed to a customer. It’s what Auditor uses in his…
The intent of this article is to provide guidance on enabling GL Coding on a customer’s account. Workflow The steps listed below are ordered for the normal execution of steps required to properly enable GL Coding on a customers account. 1. Send request to customer for business requirements Business requirements…