The purpose of this article is to showcase the workflow to check the current or past status of a Share A Refund Service, such as Audit and Recovery or Lost and Damage Claims Management Service.
https://status.sharearefund.com
Tap on any of the core services to see any issue and the status of that issue.
If there is no indication of a recent issue and you are experiencing any issue with a Share A Refund Service, then contact support and provide additional details.
Subscribe to the updates
At the bottom of the Status page, there is a button to Subscribe. The following directions provide guidance on how to subscribe to receive updates on the most up to date information related to a recent outage.
- Go to https://status.sharearefund.com
- At the bottom, tap Subscribe.
- Enter your email address
- Tap Subscribe.
Any notifications of outages will be sent to the email address you’ve specified. Please note that these alerts may be delayed. For more information on how to set up alerts, please contact support for configuration of reports.
View the recent history
You can see all, recent issues reported for a given Share A Refund service. To do so, simply tap on the service name to view issues by service.
- Go to https://status.sharearefund.com
- Tap on the service that is specified (e.g. AAR for Audit and Recovery).
- Observe the recent issues reported with the service.