Customer invoicing

The purpose of this article is to guide you through the steps to request invoice adjustments in the instance that a customer’s refund is incorrectly split with your organization.

The account credit feature allows Resellers to issue account credit to customers. These credits are automatically applied to future invoices as a discount.

A invoice that’s 10 or more days past due will cause a customer account to pause. Upon pause, the notification email recipients on your reseller account are notified.

Stripe is a cloud-based infrastructure that brings reliability, scalability, and security to online payments. It’s used by some of the largest companies in the world.

A credit or debit card can be added to a customer’s account within two places inside the dashboard. Where the card is added affects the timing of a transaction being applied to an open invoice.