Can a lost or damaged claim be filed on UPS international shipments?
It is possible to report a package as lost or damaged when delivered to an international location. However, UPS has...
Direct customers
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Who can report a UPS package as lost or damaged?
Either the shipper or receiver of the package can contact UPS to report the package as damaged or lost. However,... -
How to check lost or damaged claim status on a UPS shipment
Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only... -
How long do I have to report a lost or damaged package with FedEx?
If you have a damaged or missing contents complaint with FedEx, you must file your claim no later than 60... -
What documents do I need to submit a lost or damaged claim with FedEx?
To make the claim process as quick as possible, FedEx may suggest uploading supporting documentation for the claim as soon...