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Merchants

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    Notifications and settings

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    Onboarding customers

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    Getting started

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    Accounting

  • Where to view account credits in the customer dashboard

    All account credits are viewable within the Settings Page of the customer dashboard. You can see the credits debited and...
  • Create DNS records

    DNS stands for Domain Name System and is used to point an incoming domain towards the IP address of the...
  • How to map to correct carrier types

    The intent of this article is to provide charts that help you map to correct carrier service types. Domestic shipments...
  • How to make invoice adjustments for a customer

    The purpose of this article is to guide you through the steps to request invoice adjustments in the instance that...
  • UPS Shipping Charge Correction Audit Fee

    If you’ve ever guessed or miscalculated the weight or measurement of a package before sending it out, you are not...
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