Timeline of first refunds
The timing of refunds will vary across shipping carriers and accounts. Once the auditing process has begun, customers can expect...
Merchants
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How to use email templates in the resources folder
The Resources Folder contains a host of marketing and promotional materials to simplify selling. A series of branded emails are... -
How to make invoice adjustments for a customer
The purpose of this article is to guide you through the steps to request invoice adjustments in the instance that... -
Lost and Damage Shipments Detail Report
The Lost and Damage Shipments Detail Report can be found within the reporting dashboard. The intent of this article is... -
Invoice Summary Details Report (Date)
The Invoice Summary Details Report (Date) can be found within the reporting dashboard. The intent of this article is to...