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How is my information used by Prospectus?

Your information is secure

Share a Refund does not share, sell, rent or trade your information with third parties and does not use your information in any way that would violate our terms of service or privacy policy.

The intent of this article is to detail how your shipping information is used by Prospectus, the free instant parcel auditing tool powered by Share a Refund.

How shipping information is used

Shipping invoices uploaded to Prospectus are analyzed using the same auditing engine built into Share a Refund. Each shipment is reviewed for on-time delivery, among several other auditing points to assess billing accuracy. The shipping invoices, and details therein, are not shared or distributed with third-parties.

How login information is used

Login shipping credentials for carrier accounts, if provided are used to download shipping from inside your shipping account. The login credentials are not shared or distributed with third-parties.

How reports are displayed

The reports generated by Prospectus can be shared with third-parties. The url is unique, with a 256-bit SHA endpoint that is publicly viewable. The contents of this page don’t include any sensitive information about the shipper, recipient or any details from the shipments included within the analysis and subsequent report. This page, and reports downloadable on this page, can be shared with others.

Security

Your security is Share a Refund’s highest priority. Here are some of the processes in place to ensure your data is protected within the app.

Infrastructure Security. All Share a Refund services are managed within Amazon Web Services (AWS). Cloud security at AWS is the highest priority. The standards and certifications listed below support the global infrastructure of Amazon’s cloud.

Data Encryption. Bidirectional encryption of communications between Share a Refund and external endpoints, including web services and client devices, are executed over HTTPS protocol using TLS 1.2. This validates authentication and protects against man-in-the-middle attacks, eavesdropping or tampering with the information related to your account. SSL certification is provided by Comodo using 256-bit encryption with support for 99.9% of browsers and devices.

SAS 70 Type II Audit Completion. Independent auditors certified AWS resources with certification of operational performance and security in safeguarding customer data.

Next steps

1. Go to Prospectus online tool.
2. Download UPS, FedEx and DHL invoices.
3. Upload carrier invoices.
4. Receive final report that showcases the potential refunds you could have.

Updated on May 14, 2018

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