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How to filter FedEx billing notifications

Share a Refund diligently tracks and monitors all shipment dispute activity on your behalf. The intent of this article is to outline the different methods to manage FedEx billing notifications.

Pro tip

These FedEx notifications do not need to be forwarded to Share a Refund, as all related information is viewable online. You can safely ignore dispute emails sent via FedEx.

Disable all notifications in FedEx account

FedEx email notifications can be turned off following these quick steps.

  1. Log in to FedEx Billing Online with username and password.
  2. Tap Manage Account Settings under My Options tab.
  3. Under Edit Preferences for the selected account uncheck the I want to receive notification emails for this account box.
  4. Tap submit change button.

Create an inbox filter for FedEx emails

Inbox filters run continuously and automatically in the background once put in place. No extra work is needed to manage. This is a good option if you still want to receive the emails, but prefer them to go in a designated folder within Gmail or Outlook.

Gmail filter

You can manage your incoming emails using the filters Gmail provides.

Use a specific FedEx email to create a filter.

  • Open Gmail on a desktop.
  • Check the box next to the email you want.
  • Tap More.
  • Tap filter messages like these.
  • Enter your specific filter criteria.

Outlook filter

Use a specific email to create a filter.

  • In your Outlook inbox, select the message you want to create a rule for
  • On the Home tab, in the Move group, select Rules.
  • Do one of the following:
    • Select a suggested rule, choose a destination folder, and then select OK to complete the assignment of the rule.
    • Select Create Rule and go to the next step.
  • In the Create Rule dialog box, under When I get email with all of the selected conditions, select none or one or more of the checkboxes.
  • Under Do the following, select the check boxes for the action you want the rule to perform when the required conditions are met.
  • Select the Move the item folder check box.
  • Do one of the following:
    • Choose Select Folder and pick a folder that already exists.
    • Choose New to create a folder.
  • Choose OK.
  • In the notification box, do one of the following.
    • Select OK.
    • Select the Run this rule now on messages already in the current folder check box, and then choose OK.

Next steps

Updated on October 25, 2018

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