Lost and Damage Shipments Detail Report

The Lost and Damage Shipments Detail Report can be found within the reporting dashboard. The intent of this article is to explain the function of the report.

Purpose

The purpose of the LDS Refunded Shipments Details Report is to provide more information on all packages marked as lost or damaged.

How to generate report

Merchants

  • Log in as target customer.
  • Follow same steps as Customers below.

Customers

Refer to guide: How to generate customer reports  

This report can be exported by tapping the Export Data icon found within the Reports section on the left sidebar

The following page will appear Export Data icon found within the Reports section on the left sidebar

Fields included within

  • Ref#1
  • Ref#2
  • Package Ref#1
  • Package Ref#2
  • Account Number
  • Invoice Number
  • Invoice Date
  • Tracking Number
  • Service Type
  • Shipment Cost
  • Currency
  • Claim Type
  • Claim Amount
  • Claim Status
  • Submitted On
  • Claim Number
  • Payout Method
  • Payout Reference
  • Payout Amount

Report usage

The Lost and Damage Shipments Detail Report provides information related to each tracking number that has been filed under the Lost and Damage service. This report differs from the LDS Refunded Shipments Details Report by providing refund information on a more individual basis.

Schedule reports

The Lost and Damage Shipments Detail Report can be scheduled within the Scheduled reports section of the Reporting Dashboard.

Report options

Date Range Field. This feature filters member rows by the types below.

Carrier Invoice Date. Cost components billed during the period.

Shipment Date. Shipment observed during the period.

Additional resources

All reports and analytics  

Updated on April 10, 2024

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