The intent of this article is to give instructions on how to enable the Lost and Damage (LDS) feature.
This article :: srlds.sar.run
![](https://negsumpxlogpx.com/euler/2020/08/07195749/video-slide-template-8-1.png)
Merchant admin / managers
- Search for User.
- Tap on the selected User.
- Scroll down to Edit Shipping Account Card (lower on the page).
- Tap edit within target shipping account (see image.1 below)
- Set Lost and Damage Claims to Y(Auto) (see image.2 below)
![](https://negsumpxlogpx.com/euler/2020/08/07195748/2020-08-06_17-32-41-1024x163.png)
![](https://negsumpxlogpx.com/euler/2020/08/07195748/2020-08-06_17-29-20.png)