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How to see the customs duty billed to a shipment

Customer question

 Where do I see the customs duty billed to a shipment inside the Share a Refund customer dashboard?

Share a Refund performs shipment auditing and parcel recovery on shipments sent internationally. Its expansion into international markets makes customs duty charges frequent.

Viewing customs charges in Share a Refund

  1. Login to Your account.  
  2. Tap Shipping Details on left sidebar inside the Share a Refund dashboard.
  3. Tap the Tracking Number.
  4. Tap the Shipping Cost details

Customer tip

This information is also available within the Reporting dashboard in various reports that are both interactive and exportable.

Updated on February 15, 2018

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