UPS.com insurance policy account settings

The settings listed below are intended to provide guidance to Share A Refund customers in configuring lost and damage claims for a UPS account within the Share A Refund customer dashboard. The options detailed below are available within the Edit shipping account page, on the Lost and damage service section.

Template / Default options for UPS.com shippers:

• Enabled. Y (Auto)
  This ensures that claims are filed automatically.
• Include service failures. N
  Late shipments are excluded from filing.
  Claims will be submitted on lost and damaged shipments only.
• Claim type. UPS.com
  Do you work with UPS Capital on insurance claims? Refer to the UPS Capital template defined within this help center.
• Product name. Specific to your business
  Enter the name of the product you ship the most.
  Tip: Be specific by choosing the name of a single product
  Tip: Use the same name defined on your customer invoice.Example: Dress
  Example: Fresh flower
  Example: Control board – ABS481
• Product description. Specific to your business
  Tell us a bit more about the Product.Example: Black maxi dress, size S
  Example: Two dozen cut roses
  Example: GPS, Wifi enabled version
• Product quantity. Specific to your business
  Provide the quantity of the product included in typical order.
  Note: This will be used to create each line item on the documents generated.Example: 1
  Example: 2
  Example: 16
• Product price. Specific to your business
  Provide the list price ofthe product included in typical order.
  Note: This will be used to create each line item on the documents generated.Example: $49.00
  Example: $56.99
  Example: $120.00
• Claim valuation methodology. Fixed valuation methodology
  This determines how the total of the claim is calculated.
• Claim amount. $100
  This implies a $100 claim amount on each claim submitted.
• Comments/explanation. Blank
  Comments are reserved for perishable shippers.