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Merchants

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    Notifications and settings

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    Shipping accounts

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    Onboarding customers

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    Getting started

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    Accounting

  • Steps to enable Carrier Agreement Compliance

    Share A Refund makes it easy to know if your customers are getting their deserved shipping discounts. Carrier Agreement Compliance...
  • Late Shipments Export Report

    Normally, Share A Refund performs all the necessary follow-up actions (emails, phone calls, etc) to secure your savings. In the...
  • Apply a waiver to a shipping account

    You may have a current or future customer with contractual waivers on late shipments. The intent of this article is...
  • How to apply customer account credits

    The account credit feature allows Merchants to issue account credit to customers. These credits are automatically applied to future invoices...
  • Marketing tips for customer account credits

    Some companies use credits to attract new customers. The intent of this article is to provide tips and guidance on...
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