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Merchants

Merchants

  • Customer issues

    Customer issues

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    Materials

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    CAO

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    Notifications and settings

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    Shipping accounts

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    Onboarding customers

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    Customer invoicing

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    Invoicing

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    Getting started

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    Accounting

  • Disable or delete user on a customer account

    A customer may need help disabling or deleting a user on their account. This article outlines how to easily delete...
  • Add additional users to a customer account

    Your customers may ask to add additional users to their accounts. This support article outlines the steps to add users...
  • How to attach sales reps to customer accounts

    Share A Refund makes it easy to attach sales reps (or agents) to customer accounts through user roles and the...
  • How to identify if the user is a linked user

    The Linked User Feature makes managing customers’ accounts more efficient. As a merchant, you may want to view which users...
  • How to merge user accounts

    As a merchant, you might need to consolidate customer accounts. For example, a customer might have their UPS and FedEx...
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