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Merchants

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    Getting started

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    Accounting

  • How to add PO number to invoice

    Larger corporations have cost controls and must first generate a PO number in order to make a payment on a...
  • Shipment audit and recovery process

    As a reseller, a customer could ask you about the process for audit and recovery. The intent of this article...
  • How to verify refund credits on customers’ carrier invoices

    As a merchant, your customer may want to verify the refund credits reflecting on their UPS and FedEx invoices.  The...
  • How to use DocuSign integration

    The DocuSign integration allows merchants to easily send contracts and legal forms to customers for a digital signature. It cuts...
  • Manage user roles and permissions

    Share A Refund provides flexibility by offering user roles with different levels of permissions. Resellers use roles and permissions to...
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