How to make invoice adjustments for a customer
The purpose of this article is to guide you through the steps to request invoice adjustments in the instance that...
Merchants
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UPS Shipping Charge Correction Audit Fee
If you’ve ever guessed or miscalculated the weight or measurement of a package before sending it out, you are not... -
How to enable auditing on a customer’s shipping account
The intent of this guide is to help Merchant Admin and Merchant Manager users update settings for a given customer... -
Fetch Invoice Failed
Issue The email address provided to UPS within your billing center is invalid and needs to be updated. Steps -
Instruct Customers on CAO Savings Report
The intent of this article is to give resellers guidance to customers regarding the CAO Savings Report and its contents....