• Use Postman to call the Share A Refund API

    Postman is an app available to developers as a tool to share, test, document & monitor APIs. Get Postman . Making the connection Get started with using Postman to send and receive through the Share A Refund API with the following steps: 1. Launch Postman Both the native application and the…

  • How to Repudiate Service Fees Ahead of Time

    fna The auditing and claim filings services built into Share A Refund are designed to comprehensively manage the process of getting refunds and credits from damaged, late and over-billed shipments. There are times, however, when your team must interact with the shipping company customer service team regarding a shipment, and…

  • How to verify refunds and credits

    Billing adjustments related to service failure and overcharges are applied to shipping invoices as credits. This guide showcases how find these refund credits using the tools built into your Share A Refund account. Using a Share A Refund invoice Login to Your account. <i aria-hidden=”true” class=”icon icon-launch”></i> Tap Invoices on…

  • Enable the lost and damage service for a customer shipping account

    The attributes for the lost and damage service are shipping account specific, and managed within the Edit shipment account page. The directions below are workflows related to arriving at this page, both from your account, and from within the customer account. Logged into your merchant account The directions below are…

  • Add or remove AutoPay

    AutoPay is a feature built into your Share a Refund account that streamlines the payables process and ensures that your account is current. The topics below are related to managing AutoPay from inside your account. Enable AutoPay while paying open invoice(s) Go to Make a Payment.<i aria-hidden=”true” class=”icon icon-launch”></i> Look…

  • Add, update or remove the credit card on file

    Adding or updating a credit card to your account and enabling AutoPay makes paying service fees easy. The intent of this page is to provide guidance on the topic. Add a card from inside your account Update a card from inside your account Delete a card from inside your account…