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Merchants

Merchants

  • Customer issues

    Customer issues

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    Notifications and settings

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    Shipping accounts

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    Onboarding customers

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    Getting started

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    Accounting

  • Emails sent by Share A Refund to resellers

    Every reseller receives occasional emails from Share A Refund.  These emails might include new feature announcements, new user notifications and...
  • How to use email templates in the resources folder

    The Resources Folder contains a host of marketing and promotional materials to simplify selling. A series of branded emails are...
  • Cadence of Transactions and Payouts

    The payment process is designed to be simple and straightforward. The intent of this article is to outline transaction workflows...
  • Download Prospectus results

    Prospectus generates a report of potential savings found within FedEx, UPS, and DHL shipping invoices within minutes. The intent of...
  • Created user with admin role incorrectly

    As a merchant, you have the ability to set user roles. Occasionally, you may designate a user as an admin...
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